Kapiti Coast Airport Noise Complaints

If you have a noise complaint about the Kapiti Coast Airport, please telephone the 24/7 service on ph (04) 918 3434. 

For reasons of accuracy, all complaints regarding noise generated from the Kapiti Coast Airport or airport activities must be submitted by either:

The complaint form should be either emailed to: info@kapiticoastairport.co.nz

Or posted to:

The Airport Manager
Kapiti Coast Airport Holdings Limited
PO Box 106249
Auckland 1010

The complaint should include as much information as possible to facilitate investigation of the complaint.

Documentation and findings regarding noise complaints will be reviewed by the Community Liaison Group (CLG).

Community Liaison Group

An airport related group came into existence in August 2007 following the adoption of the Airport Noise Management Plan by the Kāpiti Coast District Council.  The Airport Noise Management Plan was developed by a review panel and accepted by Council in September 2010 as meeting the new District Plan requirements. 

At Council’s 13 September 2012 Regulatory Management Committee (RMC) meeting, the revised Airport Noise Management Plan was endorsed by Council. Download or print a copy from the link below. 

The CLG is chaired by Murray Jensen and comprises representatives from the Paraparaumu community, airport users, airport owner and management and local iwi.

The full committee confirmed by PAL and Council's Regulatory Management Committee in February 2011 is:

  • Independent Chair: Murray Jensen
  • Airport Manager: Jason Russell
  • Community Board representative: Jonny Best
  • Community Representative: Don Day
  • Community Representative: David Blair
  • Airport Operator: Graeme Barrell, Kapiti Aero Club
  • Airport Operator: Paul Holloway, NZ Flight Training (previously Helipro)
  • Te Āti Awa ki Whakarongotai: Jack Rikihana
  • Steve Bootten: Director, Paraparaumu Airport Holdings Ltd
  • Council Advisors: Jim Ebenhoh and Julie Lloyd
  • Secretary: Tracey Ferry

“Airport noise levels are already prescribed in the District Plan” said Mr Jensen, “and all the various airport users are familiar with those rules.”

The committee is required to determine the process for attending to noise complaints and to regularly review that process and activity.

“From the public’s point of view, the most important thing in making any complaint about noisy aircraft, is to do it promptly and to have available the time of the incident and a description,” said Mr Jensen.

Community Liaison Group Meeting Minutes

To view the meeting minutes for the Community Liaison Group, go here.

Community Liaison Group Annual Reports

To view the CLG Annual Reports, go here.

Related links

District Plan, Part N - Paraparaumu Airport 
Kapiti Coast Airport - The Kapiti Coast Community

Kāpiti Coast District Council Contact Details

Kāpiti Coast District Council
175 Rimu Road
Private Bag 60601
Paraparaumu 5254

Phone: (04) 296 4700
Toll free: 0800 486 486
Fax: (04) 296 4830 
Email: kapiti.council@kapiticoast.govt.nz

View more contact details here including our business hours and Service Centres.