Kāpiti i-SITE Delivery

The Environment and Community Development Committee approved bringing Kāpiti i-SITE service in-house last week, making it a Council-managed service.

Council’s Group Manager Strategy and Planning Stephen McArthur says the move ensures an effective and high-quality service for visitors to the Kāpiti i-SITE.

“We want an i-SITE that provides a vibrant, professional service and outstanding experiences for Kāpiti residents and for visitors to our district.”

To find the best fit for Kāpiti, the Council did a service delivery model review comparing internal and out-sourced models, tested the market by calling for expressions of interest and undertook a sizing and scoping exercise on internalising the service, including seeking advice from i-SITE New Zealand.

Bringing the service in-house takes on board community input received through the Annual Plan 2016/17 process and aligns with Council’s Visitor Attraction Plan 2016-18, which part of the district’s Economic Development Strategy.

This strategy guides Council’s decision making and investment in activities that will enable Kāpiti to become a successful visitor destination centre and achieve the economic spin offs from higher  visitor numbers.

Once leasing arrangements have been confirmed, the Kāpiti i-SITE service will be moved from its current location on Rimu Rd to a new more prominent site within the Coastlands Shopping Centre.

This location is expected to be announced later this year.