Our services during COVID-19

Last updated: 9 August 2022, 10am

Under the COVID-19 Protection Framework (traffic light system), we plan for all our facilities and services to be open. You can find out if there are any reduced hours or services under each activity.

For everyone’s comfort and safety when visiting our facilities, please:

• Mask – Wear a mask if you are 12 years and over – unless you hold an exemption card. You can remove masks to eat and drink, and when exercising or swimming.
• Scan – QR codes will be displayed for those that wish to continue scanning.
• Be kind – Most customer-facing staff will be wearing masks unless they are not required to for safety reasons, or have an exemption. Be kind to our staff, who are doing their best to offer our full range of services and facilities.

We suggest that you:

• protect yourself and others from COVID-19 by following the latest health advice, visit covid19.govt.nz
• use EFTPOS or other contactless payments if you can. We will accept cash but prefer not to for hygiene reasons.

COVID-19 Protection Framework

Red – Action needed to protect health system – system facing unsustainable number of hospitalisations. Action needed to protect at-risk populations.

Orange – Community transmission with pressure on health system. Whole of health system is focusing resources but can manage – primary care, public health, and hospitals. Increasing risk to at-risk populations.

Green – COVID-19 across New Zealand, including sporadic imported cases. Limited community transmission. COVID-19 hospitalisations are at a manageable level. Whole of health system is ready to respond – primary care, public health, and hospitals.

What this means for our services

See the table below for updates on how we're applying the COVID-19 Protection Framework across our services and facilities. This includes any restrictions or changes to levels of service, and what you need to do.

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Council facilities 

Waikanae Service Centre is temporarily closed due to staff shortages. See below for details. 

This includes our service centres, libraries and pools. 

Service centres and Libraries

	Vaccine Pass required?	Green	Orange	Red
Service Centre – Paraparaumu Civic Building		Open	Open Face masks required	Open Limits based on 1-metre distancing Face masks required Some services may be provided remotely
Waikanae Service Centre		Open	Open  Face masks required	Temporarily closed
Ōtaki Library and Service Centre		Open	Open Face masks required	Open Limits based on 1-metre distancing Face masks required Some services may be provided remotely
Waikanae Library		Open	Open See our libraries website for any changes to opening hours Face masks required	Open Limits based on 1-metre distancing Face masks required Some services may be provided remotely
Paraparaumu Library		Open	Open See our libraries website for any changes to opening hours Face masks required	Open (no late night hours) Limits based on 1-metre distancing Face masks required Some services may be provided remotely
Paekākāriki Library		Open	Open See our libraries website for any changes to opening hours Face masks required	Open Limits based on 1-metre distancing Face masks required Some services may be provided remotely

Aquatics facilities

To ensure we can keep our doors open, we are is making some temporary changes to our services and schedule for our aquatics facilities, these changes are temporary and will be regularly reviewed. 

 

	Vaccine Pass required?	Green	Orange	Red
Coastlands Aquatics Centre		Open	Open See our aquatics page for any changes to opening hours or services	Open with reduced services & schedule Limits based on 1-metre distancing Face masks required in reception areas
Waikanae Pool		Closed for the winter	Closed for the winter	Closed for the winter
Ōtaki Pool		Open	Open See our aquatics page for any changes to opening hours or services	Open with reduced services & schedule Limits based on 1-metre distancing Face masks required in reception areas

Community halls and venues

	Vaccine Pass required?	Green	Orange	Red
Community halls and venues		Open	Open	Open Capacity limits of 200 people per venue One booking per venue at one time

Public spaces

Public spaces include our parks, playgrounds, skateparks, courts, sports grounds and public toilets. QR codes are displayed for those who wish to continue scanning. We recommend users of these spaces visit Unite against Covid-19 website to learn more about each Traffic Light.

	Vaccine Pass required?	Green	Orange	Red
Parks, playgrounds, skateparks, and courts		Open	Open	Open
Public toilets		Open	Open	Open
Sports fields		Open	Open	Open
Marine Gardens Splash pad		Closed for the winter	Closed for the winter	Closed for the winter
Haruātai Park Splash pad		Closed for the winter	Closed for the winter	Closed for the winter

Waste management

Your kerbside collection will continue through each level, check with your provider for any restrictions.  The transfer station and garden waste will remain open at each traffic light, with some restrictions.

 

	Vaccine Pass required?	Green	Orange	Red
Transfer stations		Open	Open	Open
Garden waste		Open	Open	Open

Council meetings and briefings

You can livestream Council and committee meetings through our Meetings page. Community Board meetings are not livestreamed, but a recording of the meeting will be made available as soon as possible after the meeting.

Public speakers, and those wishing to attend community board meetings, may participate via Zoom and must register in advance by contacting democracy.services@kapiticoast.govt.nz by no later than the day before the meeting. Further information on participating by Zoom will be sent to you when you register. Further general information can be found on our Public participation page.

	Vaccine Pass required?	Green	Orange	Red
Council governance and decision-making		Meetings operate as normal, some may operate remotely	Council, Committee and Subcommittee meetings are in person and online. Public participation (both public speaking and/or attendance in the public gallery) is online. Community Board meetings will continue to be held online until further notice. Community Board meetings are not livestreamed, but a recording of the meeting will be made available as soon as possible after the meeting.	Meetings will operate online. Public speakers may participate online and must register in advance no later than midday the day before the meeting.